Refund and Cancellation Policy

Upon successful completion of a Transaction, the User enters into a legally binding and enforceable agreement with AIO DIGITAL WORLD to purchase the applicable digital service and/or educational offering.

Once a Transaction is completed, cancellation shall not be permitted unless explicitly stated otherwise on the respective service or course page. Any permitted cancellation shall be governed strictly by the terms mentioned on the Platform. The Merchant reserves the sole discretion to approve or reject any cancellation request and may request additional information for verification purposes.

As the Merchant provides digital services and educational programs only, replacement or refund requests shall be considered only in cases where the service delivered materially differs from the description provided on the Platform.

Any refund request must be raised within three (3) days from the date of the Transaction, or within such extended period as may be specified on the Platform, which shall not be less than three days under any circumstances.

Refund requests must be submitted by raising a support ticket through the Platform or by contacting us at the official support email provided on the Platform, along with a clear and specific reason for the request and supporting evidence, if applicable.

The decision to approve or reject a refund request shall rest solely with AIO DIGITAL WORLD, and such decision shall be final and binding.